Likely Jan Lukas<p>Just got off the phone with #811 to book my 2025 <a href="https://mstdn.ca/tags/Alberta" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>Alberta</span></a> <a href="https://mstdn.ca/tags/covid" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>covid</span></a> and <a href="https://mstdn.ca/tags/flu" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>flu</span></a> <a href="https://mstdn.ca/tags/vaccinations" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>vaccinations</span></a>.</p><p>Holey moley what a nightmare. TBC, the 811 agent was FAB once I got through. ❤️</p><p>But, 811 has ~57 seconds worth of messages prior to being able to make ANY selections.</p><p>Currently it is x3 for booking a covid vaccination.</p><p>THEN, once in x3, you need to select x2 for booking (as x1 is 'for information about covid').</p><p>A lovely intercept comes on to explain 'higher than usual call volumes' (you know, what every phone system ever has said pretty much for the last decade🙄) AND THEN sends you to on-hold music … only to most-likely have ANOTHER message intercept to let you know they're too busy and "goodbye." 😳😡</p><p>Fastest redial and menu selections I could manage was every 2 minutes. Took 1 hour of redialling like this to get to the actual on-hold <a href="https://mstdn.ca/tags/queue" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>queue</span></a>, and was then another hour on-hold.</p><p>If using a cellphone, make sure you have a powerbank/charger handy! 😬</p><p><a href="https://mstdn.ca/tags/abhealth" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>abhealth</span></a><br><a href="https://mstdn.ca/tags/abpoli" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>abpoli</span></a><br><a href="https://mstdn.ca/tags/yeg" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>yeg</span></a><br><a href="https://mstdn.ca/tags/yyc" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>yyc</span></a><br><a href="https://mstdn.ca/tags/yqf" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>yqf</span></a><br><a href="https://mstdn.ca/tags/yqu" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>yqu</span></a><br><a href="https://mstdn.ca/tags/ymm" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>ymm</span></a><br><a href="https://mstdn.ca/tags/medhat" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>medhat</span></a></p>